Nearly six years ago Walmart sent 500 shelf-scanning robots home after concluding that workers picking online orders could see the
Conversations On Retail
July 20, 2026
Join Matt Fifer and Suzy Monford for “The Big Picture,” a series of conversations offering executive-level perspectives on some of the issues and opportunities impacting the retail industry.
For this conversation, Suzy offers insight on persistent consumer inflation, accusations of price gouging by retailers, and the power of electronic shelf labels.
About Suzy Monford
Suzy Monford is the Founder & CEO of Food Sport, an international consultancy that works with leading global retailers and technology providers to innovate and architect modern, lifestyle retail across supermarkets, food, fitness, and apparel companies.
She is the former Group Vice President of Fresh, and of eCommerce for Kroger, as well as banner President of QFC Grocery in Seattle.
Suzy has served in multiple senior executive leadership roles in the U.S. and Australia including CEO of PCC Community Markets, CEO of Andronico’s Markets, CEO of Cheers Inc., Head of Innovation Woolworths Supermarkets, Head of Innovation Coles Group Supermarkets, Chief Strategy and Marketplace Officer of Focal Systems, Director Foodservice H-E-B and H-E-B Central Market.