Nearly six years ago Walmart sent 500 shelf-scanning robots home after concluding that workers picking online orders could see the
Conversations On Retail
July 20, 2026
What happens when a tech-industry veteran turns a lifelong struggle with eczema into a mission to help others feel confident in their own skin? In this episode, Ian Coats MacColl (Principal, icm.studio; Professor, California College of the Arts) sits down with Kerry Benjamin, Co-Founder & CEO of StackedSkincare, to trace how a personal problem grew into a modern, tool-led skincare brand.
Kerry shares how she left a career in digital media at Microsoft, became an esthetician to solve her own skin challenges, and built a thriving skincare practice that eventually gave birth to StackedSkincare. She and Ian walk through the creation of the brand’s award-winning dermaplaning tool, microneedling roller, and cryo roller, and the thinking behind each decision along the way. From early white-label experiments to custom tools, they dig into ergonomics, safety, sustainability, quality control, pricing, and what it really takes to bring a premium beauty tool from sketch to shelf.
The conversation is equal parts design story and founder journey. Kerry talks openly about working self-funded, protecting margins, choosing the right factory partners, and staying committed to a minimalist, high-performance product philosophy, even when cheaper and easier paths were available. Ian shares how deep observation, honest feedback, and shared values shaped a long-term creative partnership that helped define the visual and functional language of the StackedSkincare brand.
What You’ll Learn