On-Shelf Availability Series – The Impact of Serialized Items on Retail Supply Chains


Join Mike Graen for this series of open, informal, and topical discussions… each focusing on the teams, techniques, and technologies that are driving meaningful improvements in the area of On-Shelf Availability.

Mike and his guests from industry and academia will spend the hour talking through some of the hottest topics concerning OSA, inviting listeners to share from their own experiences. Through decades’ worth of real-world experience and knowledge, Graen and his guests will provide a unique insight into a critical component of what it takes to succeed at retail.

Myron Burke, Founder & CEO of DIVERGENT Technology Advisors joins Mike to discuss the impact of serialized items on retail supply chains.


About Myron Burke
Myron is an accomplished retail executive with over 26 years of international experience at Walmart, leading operations, innovation, and emerging technology teams, including co-founding Store No. 8.

He is known for his industry contributions as a 20 year ambassador for GS1 supporting global commerce standards development on both bar codes and Radio Frequency IDentification (RFID).

Myron is currently leveraging his global experience through his company, DIVERGENT Technology Advisors to re-engineer retail inventory and business operations solutions to accelerate value delivery and serves as a mentor to start-ups inventing the next generation of enterprise technologies.


About Mike Graen
With 40 years of experience working for Procter & Gamble, Walmart, and CROSSMARK, Mike Graen has seen the retail industry from every conceivable angle. From helping develop what would become Retail Link to investigating and leveraging the potential of shelf-scanning robots and RFID tech in stores, Graen has made a career out of using technology to solve business problems.


Series Sponsors
The On Shelf Availability Series is presented by the Department of Supply Chain Management at the University of Arkansas, and proudly sponsored by:



Terms & Conditions
We’re able to offer group membership and event registration at no charge because of the many great service and solution-providing companies that partner with us to cover the significant costs associated with planning and production.

While we strictly prohibit our partners from mass emailing group members and event attendees, they are encouraged to introduce themselves and develop new relationships.

By joining one of our groups or registering for our events, you acknowledge the value you are receiving and agree to have your contact information (name, title, company, email address) shared with our partners.

Conversations On Retail is a one-of-a-kind platform where retailers, their suppliers, solution providers, and other industry experts gather to exchange ideas, insights, and best practices while growing their professional network… one conversation at a time. We host online gathering places and resource centers (including that help the industry connect with experts, solutions, and thought leadership.