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Leadership, Reinvention & Making a Difference: Featuring Jennifer Kierce, Walmart

Join Brand Elverston for his conversation with Jennifer Kierce, Walmart’s Group Director of End-to-End Customer Returns, about the power of reinvention, the importance of cross-functional experiences, and why skill sets are more transferable than we think.

With over 27 years at Walmart, Jennifer’s career spans asset protection, merchandising, innovation, and operations—proving that a background in criminal justice or loss prevention doesn’t have to limit your future.

She shares her insights on:

  • Making bold career pivots
  • Embracing AI and continuous learning
  • Balancing professional growth with personal fulfillment
  • Advice for students and early-career professionals (especially those in criminal justice)

Jennifer also discusses her decision to return to school for an executive MBA and how it’s shaped her leadership and problem-solving mindset.

Whether you’re in retail, on a college campus, or somewhere in between, this conversation offers real-world advice on building a purpose-driven, people-first career in an ever-evolving industry.

About Brand L. Elverston
With a remarkable 25-year journey in the retail asset protection/risk mitigation realm, Brand Elverston brings a wealth of experience. Formerly with Walmart’s Loss Prevention division after a distinguished military career, Brand is on a mission to impact the industry positively. His passion lies in leveraging emerging technologies for innovative risk mitigation aligned with evolving retail pursuits.

Don’t miss this insightful conversation! Subscribe now and stay ahead in the ever-evolving world of retail risk mitigation.

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Conversations On Retail is a gathering place and resource center for retail and CPG executives, built to make it easier to stay current, discover the technologies and solutions shaping the industry, and connect with the people driving it forward.

We publish news, views, and reviews from staff editors, contributing experts, and trusted partners. Some articles are developed internally, while others are submitted by industry contributors or adapted from interviews and recorded conversations with industry leaders.

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