Nearly six years ago Walmart sent 500 shelf-scanning robots home after concluding that workers picking online orders could see the
Conversations On Retail
July 20, 2026
Join Brand Elverston for his conversation with Jennifer Kierce, Walmart’s Group Director of End-to-End Customer Returns, about the power of reinvention, the importance of cross-functional experiences, and why skill sets are more transferable than we think.
With over 27 years at Walmart, Jennifer’s career spans asset protection, merchandising, innovation, and operations—proving that a background in criminal justice or loss prevention doesn’t have to limit your future.
She shares her insights on:
Jennifer also discusses her decision to return to school for an executive MBA and how it’s shaped her leadership and problem-solving mindset.
Whether you’re in retail, on a college campus, or somewhere in between, this conversation offers real-world advice on building a purpose-driven, people-first career in an ever-evolving industry.
About Brand L. Elverston
With a remarkable 25-year journey in the retail asset protection/risk mitigation realm, Brand Elverston brings a wealth of experience. Formerly with Walmart’s Loss Prevention division after a distinguished military career, Brand is on a mission to impact the industry positively. His passion lies in leveraging emerging technologies for innovative risk mitigation aligned with evolving retail pursuits.
Don’t miss this insightful conversation! Subscribe now and stay ahead in the ever-evolving world of retail risk mitigation.