Leslie Hand is a leading retail technology thought leader, influencer, and strategist who analyzes trends and drives strategic change.
She’s a valued advisor of retail and technology companies, who knows and loves retail business, and has a proven track record of driving business growth and profitability. And she’s a leader who relies on exceptional vision, intellect, intuition, empathy, and drive to exceed business objectives.
At IDC Retail Insights, Leslie has driven double-digit growth many years in a row by identifying and driving programs and strategies to grow business. She made the IDC Retail Insights organization a research and advisory firm to work with, and received personal recognition as the individual that coined the term omnichannel, which is now widely used to describe the seamless customer centric approach to converged physical-digital business. IDC recognized her remarkable contribution by awarding Leslie the esteemed James Peacock Memorial Award for Research in 2013.
Course Features
- Lectures 1
- Quizzes 0
- Duration 33 minutes
- Skill level All levels
- Language English
- Students 14
- Assessments Yes
