Site logo

Beyond The Tech: Redefining Retail with Conversational AI

In this episode of Beyond the Tech, Vic Miles, Regional Business Leader of the Americas at Microsoft, sits down with Dan Wagner, Founder & CEO of Rezolve Ai, to explore how conversational AI is reshaping the future of ecommerce—driving smarter discovery, personalized shopping, and trusted customer experiences.

What You’ll Learn:

  • Why traditional ecommerce is broken—and how AI is fixing it
  • How Rezolve’s BRAiN suite powers real-time, intelligent customer engagement
  • The importance of building AI that’s immune to model drift and hallucinations
  • How retailers can future-proof the shopping experience with secure, scalable AI
  • What brands need to know about braincommerce, braincheckout, and brainassistant

About Rezolve Ai:
Rezolve Ai is revolutionizing how customers discover, engage, and shop online. With its proprietary conversational AI platform—featuring braincommerce, braincheckout, and brainassistant—Rezolve empowers retailers and ecommerce brands to deliver trusted, hyper-personalized shopping experiences.

Unlike other models, Rezolve’s LLM is designed to avoid hallucinations and drift, ensuring reliable performance at scale.

Interested in Learning More? Start a Conversation!

Home

Conversations On Retail

Conversations On Retail is a gathering place and resource center for retail and CPG executives, built to make it easier to stay current, discover the technologies and solutions shaping the industry, and connect with the people driving it forward.

We publish news, views, and reviews from staff editors, contributing experts, and trusted partners. Some articles are developed internally, while others are submitted by industry contributors or adapted from interviews and recorded conversations with industry leaders.

More Posts by This Contributor

The RAIN RFID industry ships roughly a billion chips every week. Most retailers running them are still using that infrastructure
Conversations On Retail
August 28, 2026
Technology didn't change where this panel buys. It changed where they decide to buy, and that one shift moves the
Conversations On Retail
August 28, 2026
Carter's tags everything it produces, not only the product headed to retailers that require it. Mike Graen calls that decision
Conversations On Retail
August 24, 2026

Comments

  • No comments yet.
  • Add a comment
    Please, select form to show

    Contact

    Sign Up For Our Newsletter

    Select options...

    Conversations On Retail is an independent platform. References to retailers, brands, technologies, or trademarks throughout our content are for informational and educational purposes only and do not imply any partnership, sponsorship, or commercial endorsement unless explicitly stated.

    The views and opinions expressed on this site are those of the individual authors and contributors and do not necessarily reflect the views of any company or organization discussed. All content is based on publicly available information, including but not limited to news reports, press releases, SEC filings, and publicly shared industry data. Nothing on this site should be construed as professional, legal, or financial advice.

    We are committed to accuracy and fairness. If you believe any content on this site contains an error or requires clarification, we welcome your feedback and will promptly review and address any concerns.

    ©2026 Conversations On Retail. All Rights Reserved.