Nearly six years ago Walmart sent 500 shelf-scanning robots home after concluding that workers picking online orders could see the
Conversations On Retail
July 20, 2026
Join Vic Miles for his discussion with Kostya Polyakov, a partner with KPMG Canada, about the rapid transformation we’re witnessing in retail, and how it’s being driven by e-commerce acceleration and consumer behavior shifts.
About Kostya Polyakov Kostya brings over 20 years of expertise in the consumer goods, retail, restaurant, e-commerce, technology, and media sectors. He has worked with both public and private companies, advising organizations at every stage—from early start-ups to some of Canada’s largest and most complex multinational corporations. Kostya’s insights go far beyond financial statement audits; he provides strategic guidance on growth strategies, team structuring, industry best practices, mergers and acquisitions, and financial reporting. His extensive experience spans IFRS, US GAAP, and ASPE frameworks.
Adding to his depth of knowledge, Kostya spent several years working in industry outside of KPMG, giving him first-hand experience with the challenges his clients face daily. This blend of advisory expertise and practical industry experience makes Kostya an invaluable resource for companies navigating growth and transformation.
About Vic Miles
Vic Miles is the Americas Business Strategy Leader for Microsoft’s Retail Industry solutions group. Vic is responsible for go to market strategies, guidance to the client service teams and the integrated solution plan for Microsoft products in the retail industry. Vic joined Microsoft in April 2008 after over 10 years in retail as a Wal- Mart IT leader.
Vic has built a specialty around retail store operations. His knowledge comes from leading application development for in-store retail systems, during his tenure at Walmart. Vic serves as an advisor to retail executives around the globe where he helps to achieve the Microsoft mission of empowering every person and organization on the planet to achieve more.
The Beyond the Tech series is sponsored by Microsoft (microsoft.com).